Delete your Mahvo account

You can delete your account at any time from inside the app.

In the app

• Open Mahvo and go to Settings.
• Tap Delete account.
• Confirm. Deletion starts right away.

What gets deleted

• Your account, Share Code, contacts, settings and encrypted backup data on our servers.
• Messages and files you sent that are still on our servers.
• Copies in encrypted server backups age out within 7 days.

Copies on other people’s devices follow their own timers. Screenshots that someone else took can’t be deleted by us.

Can’t open the app?

Restore your account on any device with your 12 recovery words, then delete it from Settings. Without your recovery words, we can’t verify that the account is yours. If you need help, email [email protected], but never include your recovery words.